Frequently Asked Questions

What is the difference between Canvas Photo Frames and Custom Canvas Wall Art?
Canvas Photo Frames are designed so that you can choose your own photo to put in the frame and have the option of switching it at any time. There are a variety of styles to choose from online. You can simply order and pay for your selection through the website.  Custom Canvas Wall Art is a unique and personalized Wall Art that is designed with specific photos. Although Canvas Photo Frames can be customized per request, Wall Art is designed based on specific photos. Photos are usually enlarged in black and white and designed in a collage style. Initially you can send questions and ideas through a Custom Information Form and will later work directly with the artist, via email and phone calls, to confirm creative details and an estimated cost for the project.
 

How long does it take to make my Canvas Photo Frame?
Approximately 4-6 weeks is needed from the time of ordering to receiving your Canvas Photo Frame.

How long does it take to make Custom Canvas Wall Art?
Custom Canvas Wall Art is created exclusively by Makyla Iverson, the owner and artist of Canvas Diva Designs. Due to the personalized and individual creative energy she dedicates to her custom work, 8-10 weeks is needed from the date she receives all materials (photos and/or memorabilia) and required deposit.

What if I want to order a frame that is the wrong direction for my photo? (i.e. vertical vs. horizontal)  Why are some Canvas Photo Frames only designed to hold either horizontal or vertical photos?
Some frames can be ordered either way and some designs only allow enough room to display the photo a certain direction.

How do I order a Personality Canvas?
Fill out and email a Custom Information Form.

Why is there a signature on the back of my Photo Frame or Canvas Wall Art?
Makyla, owner and artist of Canvas Diva Designs, takes great pride in her work and personally signs each canvas upon completion.

Can I customize a Canvas Photo Frame?
You bet. Anything Canvas Diva Designs offers can be customized. Fill out and email a Custom Information Form to submit your request and Makyla will contact you to confirm details. Depending on the type of changes, there may be an additional cost and please allow an additional 1-2 weeks for delivery.

Can I see the work in process to see if I like it?
Makyla works very closely with clients in the beginning to determine their needs when designing Custom Canvas Wall Art.  Her design process is ongoing until completion of the project, at which point she will assemble the entire piece at once. She can send photos of basic collage arrangements using blank canvases before starting construction/design, but is not able to send updated photos after that point.

How do I send my photos for Custom Canvas Wall Art?
You can either email photos in their original format directly to Makyla at makyla@canvasdivadesigns.com or mail hard copies to:
Canvas Diva Designs
P.O, Box 409
Johnston, IA 50131

How do I pay for my order?
Canvas Diva Designs uses PayPal in order to process credit card transactions. Money orders are also accepted and can be mailed directly to Canvas Diva Designs. Personal checks are not accepted at this time.

What are the price ranges for Canvas Photo Frames?
Canvas Photo Frames can start as low as $30. The cost is determined by the cost of materials and labor to create the frame.  

What is Your Return Policy?
Canvas Diva Designs will replace items damaged during shipping. Photos of the damage may be required before any items will be accepted for return.  To request replacement of a damaged item please e-mail Makyla Iverson.

 

 

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